This policy explains how KGE RESOURCES SDN. BHD. handles personal data. It is written to be read alongside the Personal Data Protection Act 2010 (PDPA), which governs how we must handle it.
What we collect
We collect the information you give us when you open an account or contact us: your name, business contact details, company name and billing information. We also collect technical records needed to operate and secure the services, including access logs and IP addresses.
Why we collect it
- To provide and support the services you have ordered
- To bill you and meet Malaysian tax and e-Invoice obligations
- To secure the services and detect abuse
- To meet legal obligations that apply to us
Where it is processed
Personal data is processed on infrastructure located in Malaysia, by our staff and by sub-processors disclosed in the sub-processor list referenced in your service schedule.
Your rights under PDPA
Under the PDPA you have the right to request access to and correction of your personal data. You may also limit the processing of your personal data for direct marketing. Requests can be made to our privacy contact address below.
Retention
We retain personal data for as long as needed to provide the services and to meet our legal obligations, and then delete or return it in accordance with your service schedule.
Contact
Privacy enquiries can be directed to the contact address published in the footer of this site.