Every price on this site is quoted in Malaysian Ringgit, with Sales and Service Tax shown separately on every invoice. That is not a marketing decision; it is an accounting one. A price is only useful if the person who approves it can see all of it, in the currency the books are kept in, without guessing the exchange rate on settlement day.
Currency risk has to sit somewhere
When a business buys cloud capacity priced in US dollars, the amount it actually pays depends on a rate it does not control and cannot predict. A budget approved in January can be wrong by March without anyone having changed a single instance. The capacity is identical, the usage is identical, and the invoice is not.
We take that risk on our side of the contract, rather than quoting in dollars and converting at whatever rate applies on invoice day. Our costs are largely domestic: power, floor space, salaries and the network capacity between our facilities. Quoting in Ringgit is therefore not a hedge and not a promotional device. It is an accurate description of what we sell, in the currency we actually spend.
What this means for your finance team
For a finance team, a Ringgit invoice is not a convenience. It is a document that reconciles against the budget without adjustment, clears through the same approval path as every other local supplier, and carries no line item that requires a footnote. The invoice matches the purchase order, and the purchase order matches the approved budget.
- Invoices in Ringgit, matching your books
- SST shown separately, ready for e-Invoice submission
- FPX, DuitNow and card payment as standard
- No FX line item to explain to an auditor
Payment settles through the channels your team already uses. FPX online banking, DuitNow QR, Touch 'n Go eWallet and cards are all accepted, and receipts are issued in the same currency as the invoice. There is no wire transfer requirement, and no intermediary bank in another jurisdiction takes a fee on the way through the payment.
Where the Ringgit price comes from
Our cost base is domestic, and that is what makes a Ringgit price honest rather than heroic. Electricity, cooling, floor space, hardware and the salaries of the engineers who keep the region running are incurred here. We know what those cost, we can forecast them with reasonable confidence, and we can commit to a price without a clause that reopens it later.
Hardware is the one input we buy in another currency, and it is the input we plan furthest ahead. Capacity is purchased and depreciated over years rather than months, so a movement in one quarter does not reach the price list. When our costs do change, customers hear it from us before the change takes effect, not after.
Two clauses that are common in the industry do not appear in ours. The first is an exchange-rate adjustment clause, which lets a provider reprice an invoice after it has been issued. The second is a currency surcharge triggered when a rate crosses a threshold. Both move the same risk back to the customer under a different name.
- No exchange-rate adjustment clause
- No currency surcharge
- No repricing without notice
Our contracts do contain a price review, because costs do change over years. What they do not contain is a mechanism that changes what you owe because of a rate we chose not to hedge. If a price changes, it changes on a date we have given you in advance, and it changes in Ringgit.
Built for accounting workflows
Ringgit billing also means the paperwork lines up with how businesses actually operate. Invoices are issued in the same currency as the general ledger, which removes a conversion step and the reconciliation that follows it. Sales and Service Tax is shown as a separate line, so it posts to the correct account without a manual adjustment.
What happens when the Ringgit moves
The Ringgit moves, and it will keep moving. That is why we removed it from the customer side. A weaker Ringgit does not raise your bill, and a stronger one does not quietly lower it, because the bill was never calculated from a rate. What moves is our margin, a risk we accepted when we decided to sell locally.
This matters most for multi-year commitments. A three-year commitment priced in Ringgit has one variable, which is how much capacity the business uses. The same commitment priced in dollars has two, and the second one can move by a fifth without anyone on either side making a decision. Planning against one variable is a budget exercise; planning against two is a forecast of someone else's monetary policy.
The same answer in every region
We quote in Ringgit in every region we operate, not only in the Klang Valley. A customer in Johor, Penang or East Malaysia sees the same currency and the same treatment of tax. Differences between regions reflect power, cooling and land costs, and they are stated in the same unit everywhere. No region has a price list denominated in something else.
A price you can budget beats a price that looks lower.
If your procurement process needs a fixed figure for the year, we would rather give you one than compete on a headline rate that will not survive the first currency movement. The price we quote is the price you pay, in the currency your business already earns, spends and reports in. That is the whole of the policy, and it will not change.
